Migration Utility User Instructions
- Using the Log Files
- Analyzing the Error Information Post Completion
- Monitor Errors Identified During Operation
- Deleting Imported Data
- Reapplying Failed Updates
- Recovering if the Migration Aborts
- Dealing with Attachments that have Duplicate File Names
- Working with Custom Fields in the CSV Templates
- Working with Date Definitions in the CSV Templates
- Making use of Reference ID's in the CSV Templates
- Preparing CSV Files for Import
- Preparing XML Files for Import
- Setting Exception Policies for a Migration
- Setting Global Configuration Properties
- Overview and Concepts
- Monitoring the Progress of an Import
- Running a Bulk CSV Import
- Mapping System Values
- Supplementary Files
- Monitor the Progress of a Migration
- Migrating from an Existing Zendesk Database
- Migrating from Kayako V3
- Migrating from Assistly
- Migrating from Kayako V4
- Monitoring the Progress of an Import
- Running a Bulk CSV Import
- Running a Bulk XML Import
- Mapping System Values
- Supplementary Files
- Monitor the Progress of a Migration